General Manager
Pleasant Prairie, WI Pleasant Prairie, WI Full-time Full-time $60,000 - $65,000 a year $60,000 - $65,000 a year 21 hours ago 21 hours ago 21 hours ago Approach all encounters with guests and associates in a friendly service Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working.
Comply at all times with hotel standards and regulations to encourage safe and efficient hotel operations.
Maintain a friendly and warm demeanor at all times.
Set the standard for guest relations at the Front Desk.
Obtain all necessary information when taking room reservations.
Monitor all special guest requests.
Review Front Office log and Trace File daily.
Fully comprehend and execute all relevant phases of the front desk computer system.
Ensure logging and delivery of all messages packages and mail in a timely and professional manner.
Be aware of all rates packages and promotions currently underway.
Be familiar with all in-house groups.
Be aware of all closed out and restricted dates.
Follow and enforce all hotel policies.
Be able to perform all duties of Front Desk Agent.
Be able to complete and ensure that a proper bucket check room rate verification report and housekeeping report have been accurately done and filed.
Establish and maintain good communications and teamwork with fellow associates and other departments within the hotel (set example for other associates be the team leader).
Have knowledge of and assist in all emergency procedures as required.
Oversee and ensure that all guests are checked in/out in a friendly efficient and courteous manner.
Be able to perform complete and ensure that all tasks and duties on the shift checklist are completed in a timely and efficient manner.
Ensure that associates are at all times attentive friendly helpful and courteous to all guests managers and all other associates.
Ensure the maximization of room revenue through Rooms Merchandising.
Answer all guest inquiries in a timely and professional nature.
Be involved in departmental meeting planning and execution.
Help maintain productivity levels at or above budgeted standards.
Perform any other duty as required by management.
Assist in training of new hires and current associates on a regular basis.
Attend meetings as required by management.
Job Type:
Full-time Pay:
$60,000.
00 - $65,000.
00 per year
Benefits:
Dental insurance Health insurance Vision insurance Schedule:
8 hour shift Monday to Friday Weekend availability Supplemental pay types:
Bonus pay Tips
Experience:
Hotel:
3 years (Required) Customer service:
3 years (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Comply at all times with hotel standards and regulations to encourage safe and efficient hotel operations.
Maintain a friendly and warm demeanor at all times.
Set the standard for guest relations at the Front Desk.
Obtain all necessary information when taking room reservations.
Monitor all special guest requests.
Review Front Office log and Trace File daily.
Fully comprehend and execute all relevant phases of the front desk computer system.
Ensure logging and delivery of all messages packages and mail in a timely and professional manner.
Be aware of all rates packages and promotions currently underway.
Be familiar with all in-house groups.
Be aware of all closed out and restricted dates.
Follow and enforce all hotel policies.
Be able to perform all duties of Front Desk Agent.
Be able to complete and ensure that a proper bucket check room rate verification report and housekeeping report have been accurately done and filed.
Establish and maintain good communications and teamwork with fellow associates and other departments within the hotel (set example for other associates be the team leader).
Have knowledge of and assist in all emergency procedures as required.
Oversee and ensure that all guests are checked in/out in a friendly efficient and courteous manner.
Be able to perform complete and ensure that all tasks and duties on the shift checklist are completed in a timely and efficient manner.
Ensure that associates are at all times attentive friendly helpful and courteous to all guests managers and all other associates.
Ensure the maximization of room revenue through Rooms Merchandising.
Answer all guest inquiries in a timely and professional nature.
Be involved in departmental meeting planning and execution.
Help maintain productivity levels at or above budgeted standards.
Perform any other duty as required by management.
Assist in training of new hires and current associates on a regular basis.
Attend meetings as required by management.
Job Type:
Full-time Pay:
$60,000.
00 - $65,000.
00 per year
Benefits:
Dental insurance Health insurance Vision insurance Schedule:
8 hour shift Monday to Friday Weekend availability Supplemental pay types:
Bonus pay Tips
Experience:
Hotel:
3 years (Required) Customer service:
3 years (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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